Topic: Negotiations Skills
Date: Monday 22nd May 2017
Time: 2.30pm to 6:00pm
Venue: Morley College, 61 Westminster Bridge Road, London SE1 7HT
LSCC Members £35.00
This Masterclass will be delivered by Sharon McLean, who is an accomplished business trainer, consultant, author, mentor, radio presenter, advisor and business owner. Sharon works with business start-ups and SMEs looking to expand as well as charities and social enterprises. In 2004 Sharon launched RAIN, the referral network to give businesses an opportunity to gain new customers.
Our behaviour affects each other and everyone has a unique way of communicating. By using effective negotiation skills you can adapt your communication style to meet the needs of your listener. This practical hands-on masterclass will introduce you to the key skills and techniques required for conducting successful negotiations. Attendees will get an opportunity to practise their newly acquired skills in class with expert guidance from the presenter.
Topics covered will include
- Rapport building
- Problem solving
- Decision making
- Settling differences
- Emotional control
- Collaboration and teamwork
Who Should Attend? Business owners; Marketing and PR Managers working in the corporate, legal, accountancy, retail, hospitality, not for profit and manufacturing sectors; Managers of small to medium sized enterprises and large companies; Sales Consultants and Managers; Customer Relationship Managers
Price The price of £35 (members) or £40 (non-members) includes all workshop materials, refreshments and a Certificate of Attendance. VAT is not chargeable. To ensure that personal attention is given to participants, the maximum number of attendees per Master Class is 14, so spaces are limited to those who register first.
Important: Please note that once booked, the fees are non refundable. However, you may transfer your place to someone else but please let us know so we can update the booking according to the membership status.
If you have any questions about this masterclass, please contact Alison on 07912 528407 or by email: firstname.lastname@example.org
Contact: Gerry on 07958 584479 or email:email@example.com